Testimonials
Hear What Our Satisfied Clients Have to Say
This lovely lady came to us looking for the perfect varifocal solution. She said
“I have had varifocal glasses before from a high street chain . I never got on with them because of the edges that were out of focus”. We sat down and discussed at length the different varifocal options available and which would suit her needs and lifestyle the best. With the previous difficulties in mind we opted for our Individual varifocal so they could be tailored exactly to suit her vision.
On collection she said “I have to say they are the best lenses I have had. I no longer have any issues with my lenses making me feel unsteady as though I’m at sea, and the reading in them is fantastic! I’m very happy with the glasses but also with the service . It is unhurried, you took as long as it needed to make sure I would be happy with my purchase, thank you”.
"I never got on with varifocals before, but these are the best lenses I have had"
This gentleman came to us for a routine eye test. After the test we chatted over a cup of coffee about his increasing discomfort with night driving. After a bit more discussion we decided that the best solution would be a Zeiss DriveSafe Varifocal. After a couple of weeks of wearing them he said:
“After years of struggling with headlight and streetlight glare when driving in the evening and at night I decided to try Zeiss Drivesafe lenses. They are great! They cut down on the glare problem taking the strain out of night driving. They also have a wide field of vision that means I don't have to keep turning my head (I have varifocals). The instrument panel is pin sharp, again without having to constantly move my head.
With Alex's help I definitely made the right choice with these lenses.”
"After years of struggling with driving at night, I decided to try Zeiss Drivesafe lenses. They are great!"
Another of our lovely patients who has been visiting us since we opened in 2018. She first visited us when struggling to find the lenses she wanted due to a complex prescription, but we managed to sort her spectacles no problem at all! After her most recent visit she sent us this message:
“I have been so pleased with the service, quality, value for money and have been back for my spectacles for the second time and feel really pleased with them. Alex has so much knowledge and expertise taking care of my needs through a cataract operation too. Pending a second one I'll be returning once all done. I wouldn't go anywhere else now”.
"I wouldn't go anywhere else now"
EXCELLENT Based on 50 reviews Posted on Google tom scrivenTrustindex verifies that the original source of the review is Google. Absolutely outstanding service from PW Optics! I popped in with my Ray-Ban glasses needing a lens fix, and they had it sorted in under 2 minutes—completely free of charge. The staff worker at the time was incredibly friendly, professional, and clearly know their craft. It’s rare to come across such efficient and genuinely kind service these days. I’ll definitely be returning and highly recommend them to anyone needing optical help. Thank you again!Posted on Google aw ShksTrustindex verifies that the original source of the review is Google. "WOW!" What can I say - truly professional and excellent service... Alexandra was friendly, approachable, and extremely knowledgeable. She took the time to understand that I had a new varifocal prescription but wanted to keep my existing frames, as they were still in good condition... Because the frames were rimless, I wanted the lenses to be reduced in size (depth) while still accurately matching my prescription and this was done perfectly... I received three pair of new lenses fitted into my existing frames within two weeks. Just brilliant ! Yes, it was a little pricey, but the outstanding customer service , expert advice, and quality workmanship made it worthwhile...Posted on Google Ian MacaulayTrustindex verifies that the original source of the review is Google. Brilliant service from Alex and her team. Thoroughly recommended.Posted on Google Neil ShipleyTrustindex verifies that the original source of the review is Google. Absolutely brilliant service. Recommended to everyone i know. They are now my new opticians.Posted on Google Jasmeet GulatiTrustindex verifies that the original source of the review is Google. I had a fantastic experience at P W Optics in Stourbridge! Alex and the team provided brilliant service—fast, professional, and incredibly helpful. From the moment I walked in, they made me feel welcome, carried out a thorough eye examination, and helped me find the perfect eyewear at a great price. Alex went above and beyond to ensure I got the best quality while saving me money. The whole process was smooth, and their attention to detail was outstanding. I highly recommend P W Optics to anyone looking for excellent eye care and top-notch customer service!Posted on Google ROBTrustindex verifies that the original source of the review is Google. Alex at P W Optics has done a fantastic job. Going above and beyond to help me get my varifocals exactly as I needed. My requirements where very specific and she and the team did a brilliant job. Thanks again. Rob BriggsPosted on Google TheObserverTrustindex verifies that the original source of the review is Google. I can’t praise Alex enough for all of her help and patience. My Mother has had a breakdown and her hands aren’t able to handle contact lenses anymore. Alex soon opted for glasses that suited her facial features and her style. So far both pairs have been just fine and we were told to pop in anytime if there’s a problem which is much appreciated. Big thank you!Posted on Google MarkTrustindex verifies that the original source of the review is Google. Just brilliant! Prices, service and advice all faultless.Posted on Google Donna CliftonTrustindex verifies that the original source of the review is Google. Totally professional service, delivered a very timely service on a complex pair of glasses and at a good price. Alex was friendly, approachable, knowledgeable and had taken the time to research complex lenses before we arrived. In the past we have waited up to 6 weeks for glasses at PW Optics, they were ready after a week! Highly recommended and thank you very much.